Acceptable Use Policy

Last updated: 12 September 2026

This Acceptable Use Policy applies to everyone who uses the Restaurant Connect, Inc. website and services. It exists to keep the platform safe, lawful and reliable. Using our services means you agree to it, alongside our Terms & Conditions.

1. Lawful use

You must use the service only for lawful purposes and in compliance with all applicable laws and regulations, including those governing data protection, privacy, marketing and electronic messaging.

2. Messaging and consent

When using texting and messaging features, you must obtain any consents required by law before contacting guests, honor opt-out requests promptly, and not send unlawful, deceptive or unsolicited messages.

3. Prohibited activities

• Uploading unlawful, infringing, harmful or fraudulent content
• Attempting to gain unauthorized access to the service, other accounts or connected systems
• Introducing malware or interfering with the security or operation of the service
• Reverse engineering, scraping or copying the platform except as permitted by law
• Using the service to harass, threaten or harm others
• Misusing guest data or storing information you have no lawful basis to hold
• Reselling or providing the service to third parties without authorization

4. Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly of any suspected unauthorized use.

5. Fair use of messaging

Unlimited texting is provided for genuine restaurant operations such as reservations, waitlists and guest communication. It may not be used for spam, bulk unsolicited marketing or any purpose that violates messaging laws or carrier rules.

6. Enforcement

We may investigate suspected violations and may suspend or terminate access for conduct that breaches this policy or the law, with or without notice depending on the severity.

7. Reporting

To report misuse, contact us using the details below.

8. Contact us

Restaurant Connect, Inc.
1840 SW 22nd St, 4th Floor
Miami, FL 33145
Phone: 877-234-8783
Email: info@restaurantconnect.com