Terms & Conditions

Last updated: 12 September 2026

These Terms & Conditions ("Terms") govern your use of the website and services of Restaurant Connect, Inc. ("Restaurant Connect", "we", "us" or "our"). By using our website or services, you agree to these Terms. If you do not agree, please do not use them.

1. The service

Restaurant Connect provides reservation and guest management software for restaurants, including reservations, waitlist, guest profiles, messaging and related features. Specific features depend on the plan you purchase.

2. Website content

Content on this website is provided for general information. Descriptions, statistics and examples are illustrative and do not form a binding offer. A binding relationship arises only under a written service agreement or the plan terms presented at purchase.

3. Plans, fees and billing

Our plans are Premium at $349 per month and Accelerator at $849 per month, per location, billed monthly and excluding applicable taxes. Both include unlimited users and unlimited texting with no per-reservation fees. Fees and inclusions may change, and any change will be reflected in your plan terms at renewal.

4. 30-day money-back guarantee and cancellation

If you are not satisfied within 30 days of purchase, you may request a full refund. After 30 days, the service is billed monthly and you may cancel at any time, receiving a pro-rata refund for the current month. No long-term contract is required.

5. Your responsibilities

• Provide accurate account information and keep credentials secure
• Use the service lawfully and in line with our Acceptable Use Policy
• Obtain any necessary consents from your guests for the information you store and the messages you send
• Comply with applicable laws on marketing, text messaging and data protection

6. Guest data

You control the guest information you enter into the platform and are responsible for its accuracy and lawful use. We process it on your behalf as described in our Privacy Policy.

7. Intellectual property

The service, website, and all related software, content and trademarks are owned by Restaurant Connect or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You may not copy, resell, reverse engineer or misuse the service.

8. Availability

We work to keep the service available and reliable but do not guarantee uninterrupted operation. We may modify, suspend or discontinue features with reasonable notice where practical.

9. Disclaimers

Except as expressly stated, the service is provided "as is" without warranties of any kind, to the fullest extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, Restaurant Connect is not liable for indirect, incidental, consequential or special damages, including lost profits or revenue. Our total liability for any claim is limited to the fees you paid for the service in the three months before the claim.

11. Indemnity

You agree to indemnify Restaurant Connect against claims arising from your misuse of the service, your content or guest data, or your breach of these Terms.

12. Governing law

These Terms are governed by the laws of the United States and the state in which Restaurant Connect is organized, without regard to conflict of law rules.

13. Changes to these Terms

We may update these Terms from time to time. The current version is always posted on this page, and continued use of the service constitutes acceptance.

14. Contact us

Restaurant Connect, Inc.
1840 SW 22nd St, 4th Floor
Miami, FL 33145
Phone: 877-234-8783
Email: info@restaurantconnect.com