Privacy Policy

Last updated: 12 September 2026

Restaurant Connect, Inc. ("Restaurant Connect", "we", "us" or "our") provides reservation and guest management software to restaurants. This Privacy Policy explains what information we collect through our website and services, why we collect it, and the choices you have.

1. Information we collect

Information you give us

• Contact details such as your name, restaurant name, email address and phone number when you request a strategy session or contact us
• Account and billing information when you become a customer
• Information you provide in messages, support requests and onboarding

Guest information processed on behalf of customers

When a restaurant uses our platform, it may store information about its own guests, such as names, contact details, reservation history, preferences and payment card data held for reservations and billing. We process this information on behalf of the restaurant, which controls it. If you are a guest of a restaurant that uses Restaurant Connect, please direct privacy requests to that restaurant.

Information collected automatically

Our website may collect standard technical data such as IP address, browser type, device information and pages visited, using cookies and similar technologies described in our Cookies Policy.

2. How we use information

• To respond to inquiries and schedule strategy sessions
• To provide, operate, secure and improve our services
• To set up accounts, deliver support and training, and process billing
• To send service messages and, where permitted, product updates you can opt out of
• To meet legal, tax and security obligations

We do not sell personal information.

3. Payment card data

Card data stored for reservations and billing is handled in a PCI-compliant manner. Payments are processed through third-party payment processors, and we do not retain full card numbers on our own general systems beyond what our compliant storage and processors require.

4. When we share information

• With service providers who host, support, secure and operate the platform, under confidentiality obligations
• With payment processors and communication providers needed to deliver the service
• With the restaurant that controls guest data, for guest information processed on its behalf
• Where required by law, or to protect our rights, users or the public
• In connection with a merger, acquisition or sale of assets, subject to this policy

5. Data retention

We keep personal information for as long as needed to provide the service and for legitimate legal, tax and security purposes, after which it is deleted or anonymized. Customers control the retention of guest data within their own accounts.

6. Security

We use reasonable administrative, technical and physical safeguards, including access controls and encryption in transit, to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, or to opt out of marketing messages. To exercise these rights, contact us using the details below. Guests of a restaurant using our platform should contact that restaurant.

8. Children

Our services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. The current version is always posted on this page with a revised date.

10. Contact us

Restaurant Connect, Inc.
1840 SW 22nd St, 4th Floor
Miami, FL 33145
Phone: 877-234-8783
Email: info@restaurantconnect.com