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Onboarding is quick because we do the setup for you. Here is exactly what happens from the moment you book a strategy session.
Start with a short call. We learn how your dining room runs, how you take reservations today, the number of rooms and tables you seat, and what you need the system to handle. There is no charge and no obligation.
Our team sets up your floor plan, tables, booking rules, texting and guest settings so the platform matches how you already work. You do not build anything yourself, and nothing is left as a blank template.
Your staff learns the system through a short recorded training they can watch on their own time and revisit whenever a new host joins. Everyone is ready before the next service.
Your reservations, waitlist and guest profiles are running, typically within 48 hours of that first call. Support is on hand whenever you need it, and you are covered by a 30-day money-back guarantee.
On the Accelerator plan we keep going after launch, with an analysis of your operations, a marketing plan built and delivered for you, and ongoing guidance to help you fill more tables and bring guests back.
If Restaurant Connect is not right for your restaurant, tell us within 30 days of purchase and we will refund you in full. After that, you are billed monthly and can cancel any time, with a pro-rata refund on the current month.
Onboarding questions
No. During setup we configure the system for you, including your floor plan, tables and booking rules. We will guide you on bringing over existing guest information so you are not starting from a blank slate.
Most restaurants are live within 48 hours of the initial strategy session, once the floor plan and settings are configured and your team has completed the short training.
Whatever you already have. Restaurant Connect works on iOS, Android, macOS, Windows and any modern browser, so an iPad at the host stand and a phone in your pocket both work out of the box.
Yes. Support and training are included on every plan. Your team learns through a recorded training they can rewatch any time, which is ideal for onboarding new hosts later.
Book your strategy session today and take reservations on Restaurant Connect this week.